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Shipping Policy

Ship Time

Unless otherwise noted, please allow up to 48 hours for your order to ship. Orders placed after 12:00 PM EST on Friday will not ship until Monday.

 

Shipping Costs

Shipping fees are calculated at checkout.  

 

Missing or Stolen Packages

The Living Wheel is not responsible for any lost or stolen packages, and will not reimburse or duplicate any stolen or lost items from USPS. If items are lost or stolen, a claim can be filed directly through USPS here.

 

International Shipping

Due to the wide range and varying fees to ship internationally, there may be adjustments necessary to cover the actual cost. No processing or handling fees are applied to any purchases. We will contact you via email should that be necessary.

 

Recipients of international orders are responsible for all duties, taxes, and brokerage fees upon delivery. Customs may hold packages. Once an order is given to a USPS carrier, the item becomes the carrier’s responsibility and The Living Wheel is no longer liable. Due to a change in USPS policy, international orders shipped First Class flat-rate no longer include shipment tracking.